Privacy Policy

Privacy Policy

Last Updated: February 27, 2026

Texas Vets Roofing, Inc. (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request roofing services, or participate in our SMS messaging program.

Information We Collect

We collect the following categories of information:

Personal Information: Name, mailing address, email address, phone number, property address, and any details you provide when requesting a roof inspection, quote, repair, replacement, restoration, or other service.
SMS Communication Data: Your mobile phone number, message content, and timestamps of messages sent and received.
Usage and Device Information: IP address, browser type, device information, pages visited, and access times.

Cookies and Tracking Practices

We use cookies, pixel tags, web beacons, and similar tracking technologies on our website, including third-party services such as Google Analytics. These technologies help us recognize your browser, remember your preferences, analyze website traffic and usage patterns, improve site functionality and user experience, measure the effectiveness of our marketing, and deliver more relevant content.

You can manage, disable, or delete cookies at any time through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may limit some features or functionality on our website.

How We Use Your Information

We use the information we collect to:

Provide residential and commercial roofing services (inspections, repairs, replacements, restorations, storm/hail damage restoration, maintenance, and 24/7 emergency services)
Schedule appointments, deliver quotes, send project status updates, and provide customer support
Send transactional and marketing SMS messages when you have opted in
Improve our website, services, and overall customer experience
Comply with legal and regulatory requirements

SMS Communication Program

Our SMS program allows us to send appointment confirmations, roof inspection scheduling, project status updates, weather-related service alerts (e.g., hail damage checks), and occasional marketing/promotional offers.

Opt-In: By providing your mobile phone number and consenting on our website forms or by texting a keyword, you agree to receive recurring SMS messages from Texas Vets Roofing, Inc.
Message Frequency: Varies based on your requests and interactions with us.
Opt-Out: Reply “STOP” to any message to unsubscribe at any time. You will receive one final confirmation message.
Help: Reply “HELP” to any message or contact us directly.
Cost: Message and data rates may apply. Please check with your mobile carrier for details.

Information Sharing and Disclosure

We do not sell, rent, lease, share, or disclose your mobile phone numbers or any SMS communication data with any third parties for marketing, promotional, or any other purposes. Your mobile phone number is used solely for communications with Texas Vets Roofing, Inc.

We may share your personal information only in these limited situations:

With trusted service providers (e.g., our SMS platform provider, scheduling software, payment processors, and website analytics services) who are contractually obligated to protect your data and use it only for the services they provide to us.
When required by law, court order, or valid government request.
In the event of a merger, acquisition, or sale of all or a portion of our assets.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Choices (User Rights)

You may request access to, correction of, or deletion of your personal information by contacting us. You can opt out of SMS communications or marketing messages at any time using the methods described above.

Children’s Privacy

Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised version on our website with a new “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: office@texasvetsroofing.com
Phone: 972-288-7663
Address: Mesquite, TX, USA